{
  "id": "telia/telia-ace-screen-pop-api",
  "sourceId": "telia:telia-ace-screen-pop-api",
  "providerSlug": "telia",
  "productSlug": "telia-ace-screen-pop-api",
  "name": "Telia ACE Screen Pop API",
  "provider": {
    "id": "telia",
    "name": "Telia Company",
    "platform": false,
    "external": true
  },
  "kind": null,
  "category": "software-it-services",
  "categories": [
    "software-it-services",
    "fn-risk-compliance",
    "telecom"
  ],
  "categoryInferred": true,
  "capability": null,
  "capabilityHints": [
    "teliaACEScreenPopAPI"
  ],
  "summary": "Screen-pop integration API for Telia ACE that automatically opens the matching customer profile in the agent's business system when an interaction arrives, which Telia states saves 10 to 20 seconds pe",
  "url": "https://ace-showcase.com/marketplace/ace-screen-pop-api/",
  "qa_score": null,
  "agent_default": false,
  "pricing": null,
  "sandbox": null,
  "sla": null,
  "coordinates": {
    "industry": "software-it-services",
    "function": null,
    "occupations": [],
    "records": []
  },
  "assigned": [],
  "demo": false,
  "external": true,
  "federated": false,
  "apis_ax": null,
  "source": "apis.io",
  "sources": [
    "apis.io"
  ],
  "tier": 1,
  "probe": {
    "probedAt": "2026-08-24",
    "probeVersion": "0.1",
    "reachable": true,
    "rootStatus": 200,
    "latencyMs": 1443,
    "docsLive": null,
    "specFound": false,
    "specUrl": null,
    "machineFace": false,
    "authDocumented": false,
    "cors": false,
    "timeouts": 0,
    "errors": [],
    "probeScore": 1
  },
  "externalScores": {
    "apisIo": {
      "composite": 56.4,
      "band": "strong",
      "agentReadiness": 57.9,
      "scoredAt": "2026-08-21",
      "source": "apis.io published scores; not a platform/api.qa score"
    }
  },
  "naics": {
    "code": "513210",
    "level": "national-industry",
    "basis": "registerKey:software-it-services",
    "inferred": true
  },
  "economicClass": "INFORM",
  "economicClassInferred": true,
  "economicClassBasis": "no effect signal in source operations",
  "interfaces": [],
  "urls": {
    "html": "https://apis.directory/apis/telia/telia-ace-screen-pop-api/",
    "json": "https://apis.directory/apis/telia/telia-ace-screen-pop-api.json"
  }
}