{
  "id": "zendesk-sell/zendesk-schedules",
  "sourceId": "zendesk:schedules",
  "providerSlug": "zendesk-sell",
  "productSlug": "zendesk-schedules",
  "name": "Zendesk Schedules API",
  "provider": {
    "id": "zendesk-sell",
    "name": "Zendesk",
    "platform": false,
    "external": true,
    "curated": true,
    "curatedBasis": "curated 2026-08-24: widely-adopted, high-quality",
    "description": "Support platform APIs: tickets, users, help center, and talk.",
    "docsUrl": "https://developer.zendesk.com",
    "docsVerified": true,
    "transport": "rest"
  },
  "kind": null,
  "category": "fn-customer-service",
  "categories": [
    "fn-customer-service"
  ],
  "categoryInferred": false,
  "capability": null,
  "capabilityHints": [
    "zendeskSchedulesAPI"
  ],
  "summary": "The Zendesk Schedules API lets you manage business hour schedules that define when your support team is available. Schedules are used by SLA policies, triggers, automations, and other business rules t",
  "url": "https://developer.zendesk.com/api-reference/ticketing/ticket-management/schedules/",
  "qa_score": null,
  "agent_default": false,
  "pricing": null,
  "sandbox": null,
  "sla": null,
  "coordinates": {
    "industry": null,
    "function": "fn-customer-service",
    "occupations": [],
    "records": []
  },
  "assigned": [],
  "demo": false,
  "external": true,
  "federated": false,
  "apis_ax": null,
  "source": "apis.io",
  "sources": [
    "apis.io",
    "apitracker.io (sitemap 2020-10)"
  ],
  "tier": 1,
  "probe": {
    "probedAt": "2026-08-24",
    "probeVersion": "0.1",
    "reachable": true,
    "rootStatus": 200,
    "latencyMs": 1050,
    "docsLive": true,
    "specFound": false,
    "specUrl": null,
    "machineFace": true,
    "authDocumented": true,
    "cors": false,
    "timeouts": 0,
    "errors": [],
    "probeScore": 3.5
  },
  "externalScores": {
    "apisIo": {
      "composite": 26,
      "band": "emerging",
      "agentReadiness": 32.5,
      "scoredAt": "2026-08-21",
      "source": "apis.io published scores; not a platform/api.qa score"
    }
  },
  "naics": {
    "code": "513210",
    "level": "national-industry",
    "basis": "registerKey:software-it-services",
    "inferred": true
  },
  "economicClass": "INFORM",
  "economicClassInferred": true,
  "economicClassBasis": "no effect signal in source operations",
  "interfaces": [
    {
      "transport": "rest",
      "kind": null
    }
  ],
  "urls": {
    "html": "https://apis.directory/apis/zendesk-sell/zendesk-schedules/",
    "json": "https://apis.directory/apis/zendesk-sell/zendesk-schedules.json"
  }
}