{
  "id": "zendesk-sell/zendesk-talk-greetings",
  "sourceId": "zendesk:talk-greetings",
  "providerSlug": "zendesk-sell",
  "productSlug": "zendesk-talk-greetings",
  "name": "Zendesk Talk Greetings API",
  "provider": {
    "id": "zendesk-sell",
    "name": "Zendesk",
    "platform": false,
    "external": true,
    "curated": true,
    "curatedBasis": "curated 2026-08-24: widely-adopted, high-quality",
    "description": "Support platform APIs: tickets, users, help center, and talk.",
    "docsUrl": "https://developer.zendesk.com",
    "docsVerified": true,
    "transport": "rest"
  },
  "kind": null,
  "category": "fn-customer-service",
  "categories": [
    "fn-customer-service"
  ],
  "categoryInferred": false,
  "capability": null,
  "capabilityHints": [
    "zendeskTalkGreetingsAPI"
  ],
  "summary": "The Zendesk Talk Greetings API lets you manage the greetings used in your Zendesk voice account. Zendesk provides default greetings, but you can replace them with custom greetings by uploading mp3 or ",
  "url": "https://developer.zendesk.com/api-reference/voice/talk-api/greetings/",
  "qa_score": null,
  "agent_default": false,
  "pricing": null,
  "sandbox": null,
  "sla": null,
  "coordinates": {
    "industry": null,
    "function": "fn-customer-service",
    "occupations": [],
    "records": []
  },
  "assigned": [],
  "demo": false,
  "external": true,
  "federated": false,
  "apis_ax": null,
  "source": "apis.io",
  "sources": [
    "apis.io",
    "apitracker.io (sitemap 2020-10)"
  ],
  "tier": 1,
  "probe": {
    "probedAt": "2026-08-24",
    "probeVersion": "0.1",
    "reachable": true,
    "rootStatus": 200,
    "latencyMs": 1050,
    "docsLive": true,
    "specFound": false,
    "specUrl": null,
    "machineFace": true,
    "authDocumented": true,
    "cors": false,
    "timeouts": 0,
    "errors": [],
    "probeScore": 3.5
  },
  "externalScores": {
    "apisIo": {
      "composite": 26,
      "band": "emerging",
      "agentReadiness": 32.5,
      "scoredAt": "2026-08-21",
      "source": "apis.io published scores; not a platform/api.qa score"
    }
  },
  "naics": {
    "code": "513210",
    "level": "national-industry",
    "basis": "registerKey:software-it-services",
    "inferred": true
  },
  "economicClass": "INFORM",
  "economicClassInferred": true,
  "economicClassBasis": "no effect signal in source operations",
  "interfaces": [
    {
      "transport": "rest",
      "kind": null
    }
  ],
  "urls": {
    "html": "https://apis.directory/apis/zendesk-sell/zendesk-talk-greetings/",
    "json": "https://apis.directory/apis/zendesk-sell/zendesk-talk-greetings.json"
  }
}