{
  "id": "zendesk-sell/zendesk-talk-stats",
  "sourceId": "zendesk:talk-stats",
  "providerSlug": "zendesk-sell",
  "productSlug": "zendesk-talk-stats",
  "name": "Zendesk Talk Stats API",
  "provider": {
    "id": "zendesk-sell",
    "name": "Zendesk",
    "platform": false,
    "external": true,
    "curated": true,
    "curatedBasis": "curated 2026-08-24: widely-adopted, high-quality",
    "description": "Support platform APIs: tickets, users, help center, and talk.",
    "docsUrl": "https://developer.zendesk.com",
    "docsVerified": true,
    "transport": "rest"
  },
  "kind": null,
  "category": "fn-customer-service",
  "categories": [
    "fn-customer-service"
  ],
  "categoryInferred": false,
  "capability": null,
  "capabilityHints": [
    "zendeskTalkStatsAPI"
  ],
  "summary": "The Zendesk Talk Stats API provides access to call statistics and current queue activity for your voice account. You can retrieve agent overview metrics including average talk time, available time, an",
  "url": "https://developer.zendesk.com/api-reference/voice/talk-api/stats/",
  "qa_score": null,
  "agent_default": false,
  "pricing": null,
  "sandbox": null,
  "sla": null,
  "coordinates": {
    "industry": null,
    "function": "fn-customer-service",
    "occupations": [],
    "records": []
  },
  "assigned": [],
  "demo": false,
  "external": true,
  "federated": false,
  "apis_ax": null,
  "source": "apis.io",
  "sources": [
    "apis.io",
    "apitracker.io (sitemap 2020-10)"
  ],
  "tier": 1,
  "probe": {
    "probedAt": "2026-08-24",
    "probeVersion": "0.1",
    "reachable": true,
    "rootStatus": 200,
    "latencyMs": 1050,
    "docsLive": true,
    "specFound": false,
    "specUrl": null,
    "machineFace": true,
    "authDocumented": true,
    "cors": false,
    "timeouts": 0,
    "errors": [],
    "probeScore": 3.5
  },
  "externalScores": {
    "apisIo": {
      "composite": 26,
      "band": "emerging",
      "agentReadiness": 32.5,
      "scoredAt": "2026-08-21",
      "source": "apis.io published scores; not a platform/api.qa score"
    }
  },
  "naics": {
    "code": "513210",
    "level": "national-industry",
    "basis": "registerKey:software-it-services",
    "inferred": true
  },
  "economicClass": "INFORM",
  "economicClassInferred": true,
  "economicClassBasis": "no effect signal in source operations",
  "interfaces": [
    {
      "transport": "rest",
      "kind": null
    }
  ],
  "urls": {
    "html": "https://apis.directory/apis/zendesk-sell/zendesk-talk-stats/",
    "json": "https://apis.directory/apis/zendesk-sell/zendesk-talk-stats.json"
  }
}