{
  "id": "contactCustomers",
  "slug": "contact-customers",
  "name": "Contact customers",
  "description": "Derived capability (status: derived, not curated) — mechanically derived from onetTask (4 G1 anchors).",
  "category": "accounting-tax",
  "categories": [
    "accounting-tax",
    "consulting-research",
    "fn-customer-service",
    "fn-sales-marketing",
    "fn-strategy",
    "marketing-services",
    "public-admin"
  ],
  "root": "industry",
  "ply": null,
  "status": "derived",
  "source": "onetTask",
  "g1Anchors": [
    "O*NET 13-2041.00 (Credit Analysts) task 21164",
    "O*NET 43-3021.00 (Billing and Posting Clerks) task 23244",
    "O*NET 43-4051.00 (Customer Service Representatives) task 2581",
    "O*NET 43-4131.00 (Loan Interviewers and Clerks) task 11295"
  ],
  "anchorCount": 4,
  "urls": {
    "html": "https://apis.directory/capability/contact-customers/",
    "json": "https://apis.directory/capability/contact-customers.json"
  },
  "offerings": []
}