{
  "id": "createCustomerJourneyMaps",
  "slug": "create-customer-journey-maps",
  "name": "Create customer journey maps",
  "description": "Derived capability (status: derived, not curated) — mechanically derived from apqc (18 G1 anchors).",
  "category": null,
  "categories": [],
  "root": null,
  "ply": null,
  "status": "derived",
  "source": "apqc",
  "g1Anchors": [
    "APQC PCF 1.2.8.2.2 (cross-industry) pcfId 19965",
    "APQC PCF 1.2.8.2.2 (aerospace-and-defense) pcfId 19965",
    "APQC PCF 1.2.8.2.2 (airline) pcfId 19965",
    "APQC PCF 1.2.8.2.2 (automotive) pcfId 19965",
    "APQC PCF 1.2.8.2.2 (banking) pcfId 19965",
    "APQC PCF 1.1.15.2.2 (broadcasting) pcfId 19965",
    "APQC PCF 1.2.9.2.2 (city-government) pcfId 19965",
    "APQC PCF 1.2.8.2.2 (life-sciences) pcfId 19965"
  ],
  "anchorCount": 18,
  "act": {
    "verb": "create",
    "patient": "Customer Journey Maps",
    "patientSlug": "customer-journey-maps",
    "curated": false,
    "inferred": true
  },
  "urls": {
    "html": "https://apis.directory/capability/create-customer-journey-maps/",
    "json": "https://apis.directory/capability/create-customer-journey-maps.json"
  },
  "offerings": []
}