{
  "id": "developCustomerCareCustomerService",
  "slug": "develop-customer-care-customer-service",
  "name": "Develop customer care customer service",
  "description": "Derived capability (status: derived, not curated) — mechanically derived from apqc (13 G1 anchors).",
  "category": null,
  "categories": [],
  "root": null,
  "ply": null,
  "status": "derived",
  "source": "apqc",
  "g1Anchors": [
    "APQC PCF 6.1 (aerospace-and-defense) pcfId 10378",
    "APQC PCF 6.1 (airline) pcfId 10378",
    "APQC PCF 6.3 (banking) pcfId 10378",
    "APQC PCF 6.1 (broadcasting) pcfId 10378",
    "APQC PCF 6.1 (life-sciences) pcfId 10378",
    "APQC PCF 6.1 (consumer-electronics) pcfId 10378",
    "APQC PCF 6.1 (petroleum-downstream) pcfId 10378",
    "APQC PCF 6.1 (petroleum-upstream) pcfId 10378"
  ],
  "anchorCount": 13,
  "urls": {
    "html": "https://apis.directory/capability/develop-customer-care-customer-service/",
    "json": "https://apis.directory/capability/develop-customer-care-customer-service.json"
  },
  "offerings": []
}