{
  "id": "developCustomerExperienceRoadmap",
  "slug": "develop-customer-experience-roadmap",
  "name": "Develop customer experience roadmap",
  "description": "Derived capability (status: derived, not curated) — mechanically derived from apqc (18 G1 anchors).",
  "category": null,
  "categories": [],
  "root": null,
  "ply": null,
  "status": "derived",
  "source": "apqc",
  "g1Anchors": [
    "APQC PCF 1.2.8.4 (cross-industry) pcfId 19974",
    "APQC PCF 1.2.8.4 (aerospace-and-defense) pcfId 19974",
    "APQC PCF 1.2.8.4 (airline) pcfId 19974",
    "APQC PCF 1.2.8.4 (automotive) pcfId 19974",
    "APQC PCF 1.2.8.4 (banking) pcfId 19974",
    "APQC PCF 1.1.15.4 (broadcasting) pcfId 19974",
    "APQC PCF 1.2.10 (city-government) pcfId 19974",
    "APQC PCF 1.2.8.4 (life-sciences) pcfId 19974"
  ],
  "anchorCount": 18,
  "urls": {
    "html": "https://apis.directory/capability/develop-customer-experience-roadmap/",
    "json": "https://apis.directory/capability/develop-customer-experience-roadmap.json"
  },
  "offerings": []
}