{
  "id": "forecastVolumeCustomerServiceContacts",
  "slug": "forecast-volume-customer-service-contacts",
  "name": "Forecast volume customer service contacts",
  "description": "Derived capability (status: derived, not curated) — mechanically derived from apqc (16 G1 anchors).",
  "category": null,
  "categories": [],
  "root": null,
  "ply": null,
  "status": "derived",
  "source": "apqc",
  "g1Anchors": [
    "APQC PCF 6.2.1.1 (cross-industry) pcfId 10390",
    "APQC PCF 6.2.1.1 (aerospace-and-defense) pcfId 10390",
    "APQC PCF 6.2.1.1 (airline) pcfId 10390",
    "APQC PCF 6.2.1.1 (automotive) pcfId 10390",
    "APQC PCF 6.4.3.1 (banking) pcfId 10390",
    "APQC PCF 6.2.1.1 (broadcasting) pcfId 10390",
    "APQC PCF 6.2.1.1 (life-sciences) pcfId 10390",
    "APQC PCF 6.2.1.1 (consumer-electronics) pcfId 10390"
  ],
  "anchorCount": 16,
  "urls": {
    "html": "https://apis.directory/capability/forecast-volume-customer-service-contacts/",
    "json": "https://apis.directory/capability/forecast-volume-customer-service-contacts.json"
  },
  "offerings": []
}