{
  "id": "identifyCustomerTouchpoints",
  "slug": "identify-customer-touchpoints",
  "name": "Identify customer touchpoints",
  "description": "Derived capability (status: derived, not curated) — mechanically derived from apqc (18 G1 anchors).",
  "category": null,
  "categories": [],
  "root": null,
  "ply": null,
  "status": "derived",
  "source": "apqc",
  "g1Anchors": [
    "APQC PCF 1.2.8.1.1 (cross-industry) pcfId 19961",
    "APQC PCF 1.2.8.1.1 (aerospace-and-defense) pcfId 19961",
    "APQC PCF 1.2.8.1.1 (airline) pcfId 19961",
    "APQC PCF 1.2.8.1.1 (automotive) pcfId 19961",
    "APQC PCF 1.2.8.1.1 (banking) pcfId 19961",
    "APQC PCF 1.1.15.1.1 (broadcasting) pcfId 19961",
    "APQC PCF 1.2.9.1.1 (city-government) pcfId 19961",
    "APQC PCF 1.2.8.1.1 (life-sciences) pcfId 19961"
  ],
  "anchorCount": 18,
  "urls": {
    "html": "https://apis.directory/capability/identify-customer-touchpoints/",
    "json": "https://apis.directory/capability/identify-customer-touchpoints.json"
  },
  "offerings": []
}