{
  "id": "manageCustomerServiceProblems",
  "slug": "manage-customer-service-problems",
  "name": "Manage customer service problems",
  "description": "Derived capability (status: derived, not curated) — mechanically derived from apqc (15 G1 anchors).",
  "category": null,
  "categories": [],
  "root": null,
  "ply": null,
  "status": "derived",
  "source": "apqc",
  "g1Anchors": [
    "APQC PCF 6.2.2 (cross-industry) pcfId 10388",
    "APQC PCF 6.2.2 (aerospace-and-defense) pcfId 10388",
    "APQC PCF 6.2.2 (airline) pcfId 10388",
    "APQC PCF 6.2.2 (automotive) pcfId 10388",
    "APQC PCF 6.4.4 (banking) pcfId 10388",
    "APQC PCF 6.2.2 (broadcasting) pcfId 10388",
    "APQC PCF 6.2.2 (life-sciences) pcfId 10388",
    "APQC PCF 6.2.2 (consumer-electronics) pcfId 10388"
  ],
  "anchorCount": 15,
  "urls": {
    "html": "https://apis.directory/capability/manage-customer-service-problems/",
    "json": "https://apis.directory/capability/manage-customer-service-problems.json"
  },
  "offerings": []
}