{
  "id": "manageItCustomerExpectations",
  "slug": "manage-it-customer-expectations",
  "name": "Manage it customer expectations",
  "description": "Derived capability (status: derived, not curated) — mechanically derived from apqc (19 G1 anchors).",
  "category": "accounting-tax",
  "categories": [
    "accounting-tax"
  ],
  "root": "industry",
  "ply": null,
  "status": "derived",
  "source": "apqc",
  "g1Anchors": [
    "APQC PCF 8.1.3.1 (cross-industry) pcfId 20618",
    "APQC PCF 8.1.3.1 (aerospace-and-defense) pcfId 20618",
    "APQC PCF 8.1.3.1 (airline) pcfId 20618",
    "APQC PCF 8.1.3.1 (automotive) pcfId 20618",
    "APQC PCF 8.1.3.1 (banking) pcfId 20618",
    "APQC PCF 8.1.3.1 (broadcasting) pcfId 20618",
    "APQC PCF 7.1.3.1 (education) pcfId 20618",
    "APQC PCF 8.1.3.1 (city-government) pcfId 20618"
  ],
  "anchorCount": 19,
  "urls": {
    "html": "https://apis.directory/capability/manage-it-customer-expectations/",
    "json": "https://apis.directory/capability/manage-it-customer-expectations.json"
  },
  "offerings": []
}