{
  "id": "measureCustomerSatisfactionWarrantyHandling",
  "slug": "measure-customer-satisfaction-warranty-handling",
  "name": "Measure customer satisfaction warranty handling",
  "description": "Derived capability (status: derived, not curated) — mechanically derived from apqc (17 G1 anchors).",
  "category": null,
  "categories": [],
  "root": null,
  "ply": null,
  "status": "derived",
  "source": "apqc",
  "g1Anchors": [
    "APQC PCF 6.5.4.1 (cross-industry) pcfId 20118",
    "APQC PCF 6.5.4.1 (aerospace-and-defense) pcfId 20118",
    "APQC PCF 6.5.4.1 (airline) pcfId 20118",
    "APQC PCF 6.7.5.1 (automotive) pcfId 20118",
    "APQC PCF 6.7.4.1 (banking) pcfId 20118",
    "APQC PCF 6.5.4.1 (broadcasting) pcfId 20118",
    "APQC PCF 6.5.4.1 (city-government) pcfId 20118",
    "APQC PCF 6.5.4.1 (life-sciences) pcfId 20118"
  ],
  "anchorCount": 17,
  "urls": {
    "html": "https://apis.directory/capability/measure-customer-satisfaction-warranty-handling/",
    "json": "https://apis.directory/capability/measure-customer-satisfaction-warranty-handling.json"
  },
  "offerings": []
}