{
  "id": "planCustomerServiceContacts",
  "slug": "plan-customer-service-contacts",
  "name": "Plan customer service contacts",
  "description": "Derived capability (status: derived, not curated) — mechanically derived from apqc (14 G1 anchors).",
  "category": null,
  "categories": [],
  "root": null,
  "ply": null,
  "status": "derived",
  "source": "apqc",
  "g1Anchors": [
    "APQC PCF 6.2 (cross-industry) pcfId 10379",
    "APQC PCF 6.2 (aerospace-and-defense) pcfId 10379",
    "APQC PCF 6.2 (airline) pcfId 10379",
    "APQC PCF 6.2 (automotive) pcfId 10379",
    "APQC PCF 6.4 (banking) pcfId 10379",
    "APQC PCF 6.2 (broadcasting) pcfId 10379",
    "APQC PCF 6.2 (life-sciences) pcfId 10379",
    "APQC PCF 6.2 (consumer-electronics) pcfId 10379"
  ],
  "anchorCount": 14,
  "urls": {
    "html": "https://apis.directory/capability/plan-customer-service-contacts/",
    "json": "https://apis.directory/capability/plan-customer-service-contacts.json"
  },
  "offerings": []
}