{
  "id": "resolveCustomerComplaints",
  "slug": "resolve-customer-complaints",
  "name": "Resolve customer complaints",
  "description": "Derived capability (status: derived, not curated) — mechanically derived from onetTask (17 G1 anchors).",
  "category": "construction",
  "categories": [
    "construction",
    "fn-business-ops",
    "fn-strategy",
    "marketing-services",
    "nonprofits-civic"
  ],
  "root": "industry",
  "ply": null,
  "status": "derived",
  "source": "onetTask",
  "g1Anchors": [
    "O*NET 11-9131.00 (Postmasters and Mail Superintendents) task 5262",
    "APQC PCF 6.2.3.3 (cross-industry) pcfId 10399",
    "APQC PCF 6.2.3.3 (aerospace-and-defense) pcfId 10399",
    "APQC PCF 6.2.3.3 (airline) pcfId 10399",
    "APQC PCF 6.2.3.3 (automotive) pcfId 10399",
    "APQC PCF 6.4.5.5 (banking) pcfId 10399",
    "APQC PCF 6.2.3.3 (broadcasting) pcfId 10399",
    "APQC PCF 6.2.3.3 (life-sciences) pcfId 10399"
  ],
  "anchorCount": 17,
  "act": {
    "verb": "resolve",
    "patient": "Customer Complaints",
    "patientSlug": "customer-complaints",
    "curated": false,
    "inferred": true
  },
  "urls": {
    "html": "https://apis.directory/capability/resolve-customer-complaints/",
    "json": "https://apis.directory/capability/resolve-customer-complaints.json"
  },
  "offerings": []
}