{
  "id": "scheduleCustomerServiceWorkForce",
  "slug": "schedule-customer-service-work-force",
  "name": "Schedule customer service work force",
  "description": "Derived capability (status: derived, not curated) — mechanically derived from apqc (16 G1 anchors).",
  "category": null,
  "categories": [],
  "root": null,
  "ply": null,
  "status": "derived",
  "source": "apqc",
  "g1Anchors": [
    "APQC PCF 6.2.1.2 (cross-industry) pcfId 10391",
    "APQC PCF 6.2.1.2 (aerospace-and-defense) pcfId 10391",
    "APQC PCF 6.2.1.2 (airline) pcfId 10391",
    "APQC PCF 6.2.1.2 (automotive) pcfId 10391",
    "APQC PCF 6.4.3.2 (banking) pcfId 10391",
    "APQC PCF 6.2.1.2 (broadcasting) pcfId 10391",
    "APQC PCF 6.2.1.2 (life-sciences) pcfId 10391",
    "APQC PCF 6.2.1.2 (consumer-electronics) pcfId 10391"
  ],
  "anchorCount": 16,
  "act": {
    "verb": "schedule",
    "patient": "Customer Service Work Force",
    "patientSlug": "customer-service-work-force",
    "curated": false,
    "inferred": true
  },
  "urls": {
    "html": "https://apis.directory/capability/schedule-customer-service-work-force/",
    "json": "https://apis.directory/capability/schedule-customer-service-work-force.json"
  },
  "offerings": []
}