{
  "id": "understandItCustomerNeeds",
  "slug": "understand-it-customer-needs",
  "name": "Understand it customer needs",
  "description": "Derived capability (status: derived, not curated) — mechanically derived from apqc (19 G1 anchors).",
  "category": "accounting-tax",
  "categories": [
    "accounting-tax"
  ],
  "root": "industry",
  "ply": null,
  "status": "derived",
  "source": "apqc",
  "g1Anchors": [
    "APQC PCF 8.1.1 (cross-industry) pcfId 20609",
    "APQC PCF 8.1.1 (aerospace-and-defense) pcfId 20609",
    "APQC PCF 8.1.1 (airline) pcfId 20609",
    "APQC PCF 8.1.1 (automotive) pcfId 20609",
    "APQC PCF 8.1.1 (banking) pcfId 20609",
    "APQC PCF 8.1.1 (broadcasting) pcfId 20609",
    "APQC PCF 7.1.1 (education) pcfId 20609",
    "APQC PCF 8.1.1 (city-government) pcfId 20609"
  ],
  "anchorCount": 19,
  "urls": {
    "html": "https://apis.directory/capability/understand-it-customer-needs/",
    "json": "https://apis.directory/capability/understand-it-customer-needs.json"
  },
  "offerings": []
}