Zendesk AI Agents API (formerly Ultimate.ai)

Zendesk developer.zendesk.com/api-reference/ai-agents/introduction/

Successor API surface of the Ultimate.ai platform after the Zendesk acquisition - Chat, Ticket, and Widget Escalation APIs with matching webhooks, plus Data Export and Delete User Data. Requires the A

data kind undeclared Customer Service probed 3.5/6 apis.ioapitracker.io (sitemap 2020-10)

Coordinates in the economy

Capability: zendeskAIAgentsAPIFormerlyUltimateAi · hints, unresolved
Function: Customer Service
Register key: fn-customer-service
Class: data · bulk information good — licensed, versioned · inferred
Interfaces: rest
NAICS node: 513210 · national-industry · inferred (registerKey:software-it-services)
Ruled name: unclaimed at this grain
Occupations: —
Records: —

Customer Service — one of 53 categories on the board (verticals above, functions below).

Every offering binds one capability (the provider-independent resource) to one provider, and resolves to one category of the register board — the vertical it serves or the function it performs, with the occupations whose work it carries and the records it keeps. Browsing the directory is browsing the economy graph.

Machine face

# this entry, as data
curl https://apis.directory/apis/zendesk-sell/ultimateai-zendesk-ai-agents-api-formerly-ultimateai.json

# the whole register
curl https://apis.directory/index.json