Zendesk developer.zendesk.com/api-reference/ticketing/ticket-management/skill_based_routing/
The Zendesk Skill-Based Routing API lets you manage skills and skill-based routing rules that match tickets to agents with the right expertise. You can define skills such as language fluency or produc
data kind undeclared Customer Service probed 3.5/6 apis.ioapitracker.io (sitemap 2020-10)
Customer Service — one of 53 categories on the board (verticals above, functions below).
Every offering binds one capability (the provider-independent resource) to one provider, and resolves to one category of the register board — the vertical it serves or the function it performs, with the occupations whose work it carries and the records it keeps. Browsing the directory is browsing the economy graph.
# this entry, as data curl https://apis.directory/apis/zendesk-sell/zendesk-skill-based-routing.json # the whole register curl https://apis.directory/index.json