Manage enterprise quality

proc:13.3Processes cluster

Basis: APQC PCF level-2 process group (category when variant-only). 44 member capabilities, clustered mechanically.

Member capabilities

Assess eqms performanceassessEqmsPerformance derived 0 offerings Assess potential impactassessPotentialImpact derived 0 offerings Assess results testsassessResultsTests derived 0 offerings Assess sample significanceassessSampleSignificance derived 0 offerings Assure independent eqms management accessassureIndependentEqmsManagementAccess derived 0 offerings Close non conformancecloseNonConformance derived 0 offerings Conduct test collect dataconductTestCollectData derived 0 offerings Consider enhanced accuracyconsiderEnhancedAccuracy derived 0 offerings Consider improved accessconsiderImprovedAccess derived 0 offerings Consider increased efficiencyconsiderIncreasedEfficiency derived 0 offerings Create environment capabilitycreateEnvironmentCapability derived 0 offerings Create quality partnershipscreateQualityPartnerships derived 0 offerings Decide next stepsdecideNextSteps derived 0 offerings Define critical quality characteristicsdefineCriticalQualityCharacteristics derived 0 offerings Define preventive quality activitiesdefinePreventiveQualityActivities derived 0 offerings Define process stepsdefineProcessSteps derived 0 offerings Define quality strategydefineQualityStrategy derived 0 offerings Define required competenciesdefineRequiredCompetencies derived 0 offerings Define sampling plandefineSamplingPlan derived 0 offerings Determine disposition resultdetermineDispositionResult derived 0 offerings Determine immediate actiondetermineImmediateAction derived 0 offerings Develop eqms policiesdevelopEqmsPolicies derived 0 offerings Develop quality controlsdevelopQualityControls derived 0 offerings Establish quality requirementsestablishQualityRequirements derived 0 offerings Evaluate performanceevaluatePerformance derived 0 offerings Finalize quality planfinalizeQualityPlan derived 0 offerings Identify core eqms processesidentifyCoreEqmsProcesses derived 0 offerings Identify measurement methodsidentifyMeasurementMethods derived 0 offerings Identify root causeidentifyRootCause derived 0 offerings Implement enterprise quality management systemimplementEnterpriseQualityManagementSystem derived 0 offerings Incorporate eqms messaging communication channelsincorporateEqmsMessagingCommunicationChannels derived 0 offerings Maintain talent capabilities competenciesmaintainTalentCapabilitiesCompetencies derived 0 offerings Manage enterprise qualitymanageEnterpriseQuality derived 0 offerings Manage non conformancemanageNonConformance derived 0 offerings Plan eqms scopeplanEqmsScope derived 0 offerings Prove capabilityproveCapability derived 0 offerings Record resultrecordResult derived 0 offerings Review medical chartsreviewMedicalCharts derived 0 offerings Reward quality excellencerewardQualityExcellence derived 0 offerings Set service level standardssetServiceLevelStandards derived 0 offerings Summarize resultsummarizeResult derived 0 offerings Take corrective preventative actiontakeCorrectivePreventativeAction derived 0 offerings Test against quality plantestAgainstQualityPlan derived 0 offerings Transfer proven eqms methodstransferProvenEqmsMethods derived 0 offerings