Develop and manage enterprise-wide knowledge management (KM) capability

proc:13.5Processes cluster

Basis: APQC PCF level-2 process group (category when variant-only). 24 member capabilities, clustered mechanically.

Member capabilities

Assess it needs engage itassessItNeedsEngageIt derived — 0 offerings Assess km capabilitiesassessKmCapabilities derived — 0 offerings Assess maturity existing km initiativesassessMaturityExistingKmInitiatives derived — 0 offerings Define roles accountability core groupdefineRolesAccountabilityCoreGroup derived — 0 offerings Design km capabilitiesdesignKmCapabilities derived — 0 offerings Design resource modeldesignResourceModel derived — 0 offerings Develop change management approachesdevelopChangeManagementApproaches derived — 0 offerings Develop core km methodologiesdevelopCoreKmMethodologies derived — 0 offerings Develop enterprise wide knowledge managementdevelopEnterpriseWideKnowledgeManagement derived — 0 offerings Develop funding modelsdevelopFundingModels derived — 0 offerings Develop governance model roles accountabilitydevelopGovernanceModelRolesAccountability derived — 0 offerings Develop km strategydevelopKmStrategy derived — 0 offerings Develop measuresdevelopMeasures derived — 0 offerings Develop new km approachesdevelopNewKmApproaches derived — 0 offerings Develop strategic measures indicatorsdevelopStrategicMeasuresIndicators derived — 0 offerings Develop training communication plansdevelopTrainingCommunicationPlans derived — 0 offerings Enhance modify existing km approachesenhanceModifyExistingKmApproaches derived — 0 offerings Evaluate existing km approachesevaluateExistingKmApproaches derived — 0 offerings Evolve km capabilitiesevolveKmCapabilities derived — 0 offerings Expand km infrastructureexpandKmInfrastructure derived — 0 offerings Identify gaps needsidentifyGapsNeeds derived — 0 offerings Implement new km approachesimplementNewKmApproaches derived — 0 offerings Leverage itleverageIt derived — 0 offerings Sustain awareness engagementsustainAwarenessEngagement derived — 0 offerings