Manage service delivery resources

proc:5.2Processes cluster

Basis: APQC PCF level-2 process group (category when variant-only). 141 member capabilities, clustered mechanically.

Member capabilities

Analyze average peak goods flowsanalyzeAveragePeakGoodsFlows derived — 0 offerings Analyze sources destinations goodsanalyzeSourcesDestinationsGoods derived — 0 offerings Assemble provider market intelligenceassembleProviderMarketIntelligence derived — 0 offerings Assemble provider performance indicatorsassembleProviderPerformanceIndicators derived — 0 offerings Assess current transportation network performanceassessCurrentTransportationNetworkPerformance derived — 0 offerings Assess performance adjust planassessPerformanceAdjustPlan derived — 0 offerings Build standard fee schedulesbuildStandardFeeSchedules derived — 0 offerings Coach providerscoachProviders derived — 0 offerings Collaborate customerscollaborateCustomers derived — 0 offerings Collaborate suppliers partnerscollaborateSuppliersPartners derived — 0 offerings Collect complaint datacollectComplaintData derived — 0 offerings Communicate providerscommunicateProviders derived — 0 offerings Conduct baggage security checksconductBaggageSecurityChecks derived — 0 offerings Conduct pharmacy benefit managementconductPharmacyBenefitManagement derived — 0 offerings Conduct provider performance managementconductProviderPerformanceManagement derived — 0 offerings Conduct utilization managementconductUtilizationManagement derived — 0 offerings Contract transportation supplierscontractTransportationSuppliers derived — 0 offerings Create resource plancreateResourcePlan derived — 0 offerings Credential credential providerscredentialCredentialProviders derived — 0 offerings Define distribution plandefineDistributionPlan derived — 0 offerings Define routing policiesdefineRoutingPolicies derived — 0 offerings Define skills taxonomydefineSkillsTaxonomy derived — 0 offerings Deliver aircraft health monitoring servicesdeliverAircraftHealthMonitoringServices derived — 0 offerings Deliver digital servicesdeliverDigitalServices derived — 0 offerings Deliver loadable software servicesdeliverLoadableSoftwareServices derived — 0 offerings Deliver operations trainingdeliverOperationsTraining derived — 0 offerings Deliver predictive analytics optimization servicesdeliverPredictiveAnalyticsOptimizationServices derived — 0 offerings Deliver technical trainingdeliverTechnicalTraining derived — 0 offerings Determine availability skillsdetermineAvailabilitySkills derived — 0 offerings Develop baseline forecastsdevelopBaselineForecasts derived — 0 offerings Develop consensus forecastdevelopConsensusForecast derived — 0 offerings Develop contracting reimbursement policiesdevelopContractingReimbursementPolicies derived — 0 offerings Develop contracting standardsdevelopContractingStandards derived — 0 offerings Develop healthcare management policydevelopHealthcareManagementPolicy derived — 0 offerings Develop medical policiesdevelopMedicalPolicies derived — 0 offerings Develop mro training plandevelopMroTrainingPlan derived — 0 offerings Develop networkdevelopNetwork derived — 0 offerings Develop network strategy plandevelopNetworkStrategyPlan derived — 0 offerings Develop overall distribution plandevelopOverallDistributionPlan derived — 0 offerings Develop provider communicationsdevelopProviderCommunications derived — 0 offerings Develop service delivery training plandevelopServiceDeliveryTrainingPlan derived — 0 offerings Educate providerseducateProviders derived — 0 offerings Enable service delivery resourcesenableServiceDeliveryResources derived — 0 offerings Establish import export policies proceduresestablishImportExportPoliciesProcedures derived — 0 offerings Evaluate forecasting approachevaluateForecastingApproach derived — 0 offerings Evaluate quality student stakeholder engagementevaluateQualityStudentStakeholderEngagement derived — 0 offerings Evaluate training effectivenessevaluateTrainingEffectiveness derived — 0 offerings Identify critical resources supplier capacityidentifyCriticalResourcesSupplierCapacity derived — 0 offerings Identify providersidentifyProviders derived — 0 offerings Identify student stakeholder engagement strategiesidentifyStudentStakeholderEngagementStrategies derived — 0 offerings Identify transportation storage alternativesidentifyTransportationStorageAlternatives derived — 0 offerings Maintain provider data directoriesmaintainProviderDataDirectories derived — 0 offerings Maintain service mastermaintainServiceMaster derived — 0 offerings Maintains service bulletins cataloguesmaintainsServiceBulletinsCatalogues derived — 0 offerings Manage ancillary servicesmanageAncillaryServices derived — 0 offerings Manage baggage handling operationsmanageBaggageHandlingOperations derived — 0 offerings Manage checkmanageCheck derived — 0 offerings Manage contract templatesmanageContractTemplates derived — 0 offerings Manage customer arrivalsmanageCustomerArrivals derived — 0 offerings Manage customer departuresmanageCustomerDepartures derived — 0 offerings Manage customer loyalty arrival loungesmanageCustomerLoyaltyArrivalLounges derived — 0 offerings Manage drug formularymanageDrugFormulary derived — 0 offerings Manage imports exportsmanageImportsExports derived — 0 offerings Manage inbound product flowmanageInboundProductFlow derived — 0 offerings Manage lab servicesmanageLabServices derived — 0 offerings Manage passenger boarding processmanagePassengerBoardingProcess derived — 0 offerings Manage pre departure gate processmanagePreDepartureGateProcess derived — 0 offerings Manage provider communication campaignsmanageProviderCommunicationCampaigns derived — 0 offerings Manage provider inquiry intakemanageProviderInquiryIntake derived — 0 offerings Manage provider practice group arrangementsmanageProviderPracticeGroupArrangements derived — 0 offerings Manage provider rate sheetsmanageProviderRateSheets derived — 0 offerings Manage provider relationships loyaltymanageProviderRelationshipsLoyalty derived — 0 offerings Manage provider requestsmanageProviderRequests derived — 0 offerings Manage provider service qualitymanageProviderServiceQuality derived — 0 offerings Manage providersmanageProviders derived — 0 offerings Manage quality performance network managementmanageQualityPerformanceNetworkManagement derived — 0 offerings Manage revenue cyclemanageRevenueCycle derived — 0 offerings Manage security customs immigrationmanageSecurityCustomsImmigration derived — 0 offerings Manage security processingmanageSecurityProcessing derived — 0 offerings Manage service delivery resource demandmanageServiceDeliveryResourceDemand derived — 0 offerings Manage service delivery resourcesmanageServiceDeliveryResources derived — 0 offerings Manage service provider relationshipsmanageServiceProviderRelationships derived — 0 offerings Manage stakeholder requests inquiriesmanageStakeholderRequestsInquiries derived — 0 offerings Manage student stakeholder complaintsmanageStudentStakeholderComplaints derived — 0 offerings Manage training schedulemanageTrainingSchedule derived — 0 offerings Manage transfers non interline partnersmanageTransfersNonInterlinePartners derived — 0 offerings Manage transportation logisticsmanageTransportationLogistics derived — 0 offerings Match resource demand capacitymatchResourceDemandCapacity derived — 0 offerings Measure forecast accuracymeasureForecastAccuracy derived — 0 offerings Meet incoming passengersmeetIncomingPassengers derived — 0 offerings Monitor activity against forecast revisemonitorActivityAgainstForecastRevise derived — 0 offerings Monitor customer transfersmonitorCustomerTransfers derived — 0 offerings Monitor import export activitiesmonitorImportExportActivities derived — 0 offerings Monitor pipelinemonitorPipeline derived — 0 offerings Monitor quality student stakeholder engagementmonitorQualityStudentStakeholderEngagement derived — 0 offerings Monitor resource capacity availabilitymonitorResourceCapacityAvailability derived — 0 offerings Negotiate contracts transportation suppliersnegotiateContractsTransportationSuppliers derived — 0 offerings Negotiate formulary rebatenegotiateFormularyRebate derived — 0 offerings Negotiate providersnegotiateProviders derived — 0 offerings Optimize backhaul opportunitiesoptimizeBackhaulOpportunities derived — 0 offerings Perform case management disease managementperformCaseManagementDiseaseManagement derived — 0 offerings Perform mail order pharmacy membersperformMailOrderPharmacyMembers derived — 0 offerings Perform medical managementperformMedicalManagement derived — 0 offerings Perform pre pay provider reimbursementperformPrePayProviderReimbursement derived — 0 offerings Perform provider research resolve inquiriesperformProviderResearchResolveInquiries derived — 0 offerings Perform referral managementperformReferralManagement derived — 0 offerings Perform skill capability testingperformSkillCapabilityTesting derived — 0 offerings Perform technical certification testingperformTechnicalCertificationTesting derived — 0 offerings Plan carriers routesplanCarriersRoutes derived — 0 offerings Plan inbound product flowplanInboundProductFlow derived — 0 offerings Plan student stakeholder relationship engagementplanStudentStakeholderRelationshipEngagement derived — 0 offerings Plan transportation networkplanTransportationNetwork derived — 0 offerings Process capitation reimbursementprocessCapitationReimbursement derived — 0 offerings Process encounter informationprocessEncounterInformation derived — 0 offerings Process specialized reimbursementsprocessSpecializedReimbursements derived — 0 offerings Profile providersprofileProviders derived — 0 offerings Promote wellness patient educationpromoteWellnessPatientEducation derived — 0 offerings Provide airline servicesprovideAirlineServices derived — 0 offerings Provide baggage recovery servicesprovideBaggageRecoveryServices derived — 0 offerings Provide baggage servicesprovideBaggageServices derived — 0 offerings Provide inbound baggage servicesprovideInboundBaggageServices derived — 0 offerings Provide mro related trainingprovideMroRelatedTraining derived — 0 offerings Provide orientationprovideOrientation derived — 0 offerings Provide outbound baggage servicesprovideOutboundBaggageServices derived — 0 offerings Provide transfer baggage servicesprovideTransferBaggageServices derived — 0 offerings Provide transfer flight informationprovideTransferFlightInformation derived — 0 offerings Provide transit check serviceprovideTransitCheckService derived — 0 offerings Receive customer information open recordsreceiveCustomerInformationOpenRecords derived — 0 offerings Receive student stakeholder complaintsreceiveStudentStakeholderComplaints derived — 0 offerings Resolve student stakeholder complaintsresolveStudentStakeholderComplaints derived — 0 offerings Review member drug utilizationreviewMemberDrugUtilization derived — 0 offerings Route customer information open recordsrouteCustomerInformationOpenRecords derived — 0 offerings Route student stakeholder complaintsrouteStudentStakeholderComplaints derived — 0 offerings Select transportation suppliersselectTransportationSuppliers derived — 0 offerings Sort baggage transportsortBaggageTransport derived — 0 offerings Support healthcare managementsupportHealthcareManagement derived — 0 offerings Terminate provider contractsterminateProviderContracts derived — 0 offerings Track carrier performancetrackCarrierPerformance derived — 0 offerings Transfer baggagetransferBaggage derived — 0 offerings Understand import export laws regulationsunderstandImportExportLawsRegulations derived — 0 offerings Unload local baggage flightunloadLocalBaggageFlight derived — 0 offerings