Develop and manage IT business strategy

proc:8.2Processes cluster

Basis: APQC PCF level-2 process group (category when variant-only). 62 member capabilities, clustered mechanically.

Member capabilities

Align it portfolioalignItPortfolio derived Accounting & Tax 0 offerings Align it resourcesalignItResources derived Accounting & Tax 0 offerings Analyze emerging technology conceptsanalyzeEmergingTechnologyConcepts derived Accounting & Tax 0 offerings Articulate it alignment principlesarticulateItAlignmentPrinciples derived Accounting & Tax 0 offerings Assess new propertiesassessNewProperties derived Accounting & Tax 0 offerings Assess performance against it serviceassessPerformanceAgainstItService derived Accounting & Tax 0 offerings Build it strategic intelligencebuildItStrategicIntelligence derived Accounting & Tax 0 offerings Communicate business technology value contributioncommunicateBusinessTechnologyValueContribution derived Accounting & Tax 0 offerings Control it management systemcontrolItManagementSystem derived Accounting & Tax 0 offerings Correspond negotiate taxpayercorrespondNegotiateTaxpayer derived Accounting & Tax 0 offerings Create enterprise architecture principlescreateEnterpriseArchitecturePrinciples derived Accounting & Tax 0 offerings Define business technology governance strategydefineBusinessTechnologyGovernanceStrategy derived Accounting & Tax 0 offerings Define digital transformation strategydefineDigitalTransformationStrategy derived Accounting & Tax 0 offerings Define enterprise architecturedefineEnterpriseArchitecture derived Accounting & Tax 0 offerings Define it control points assurancedefineItControlPointsAssurance derived Accounting & Tax 0 offerings Define it service catalogdefineItServiceCatalog derived Accounting & Tax 0 offerings Define it service managementdefineItServiceManagement derived Accounting & Tax 0 offerings Define it service management strategydefineItServiceManagementStrategy derived Accounting & Tax 0 offerings Define support service management processdefineSupportServiceManagementProcess derived Accounting & Tax 0 offerings Define technology innovationdefineTechnologyInnovation derived Accounting & Tax 0 offerings Determine it performance measuresdetermineItPerformanceMeasures derived Accounting & Tax 0 offerings Determine it portfolio adjustmentsdetermineItPortfolioAdjustments derived Accounting & Tax 0 offerings Determine it portfolio investment balancedetermineItPortfolioInvestmentBalance derived Accounting & Tax 0 offerings Develop it business strategydevelopItBusinessStrategy derived Accounting & Tax 0 offerings Develop it investment projectsdevelopItInvestmentProjects derived Accounting & Tax 0 offerings Develop it strategic alignmentdevelopItStrategicAlignment derived Accounting & Tax 0 offerings Establish collection policiesestablishCollectionPolicies derived Accounting & Tax 0 offerings Establish enterprise architecture governanceestablishEnterpriseArchitectureGovernance derived Accounting & Tax 0 offerings Establish it service management frameworkestablishItServiceManagementFramework derived Accounting & Tax 0 offerings Establish it service management strategyestablishItServiceManagementStrategy derived Accounting & Tax 0 offerings Establish it value criteriaestablishItValueCriteria derived Accounting & Tax 0 offerings Establish selection criteriaestablishSelectionCriteria derived Accounting & Tax 0 offerings Evaluate it research project outcomesevaluateItResearchProjectOutcomes derived Accounting & Tax 0 offerings Evaluate proposed it investment projectsevaluateProposedItInvestmentProjects derived Accounting & Tax 0 offerings Execute it research projectsexecuteItResearchProjects derived Accounting & Tax 0 offerings Generate taxpayer billing datagenerateTaxpayerBillingData derived Accounting & Tax 0 offerings Identify it service operating processidentifyItServiceOperatingProcess derived Accounting & Tax 0 offerings Identify technology concepts capabilitiesidentifyTechnologyConceptsCapabilities derived Accounting & Tax 0 offerings Identify viable conceptsidentifyViableConcepts derived Accounting & Tax 0 offerings Maintain it strategic alignmentmaintainItStrategicAlignment derived Accounting & Tax 0 offerings Maintain property taxpayer master filesmaintainPropertyTaxpayerMasterFiles derived Accounting & Tax 0 offerings Manage it portfolio strategymanageItPortfolioStrategy derived Accounting & Tax 0 offerings Manage it projects services interdependenciesmanageItProjectsServicesInterdependencies derived Accounting & Tax 0 offerings Manage it value portfoliomanageItValuePortfolio derived Accounting & Tax 0 offerings Monitor current emerging technologiesmonitorCurrentEmergingTechnologies derived Accounting & Tax 0 offerings Monitor it financial performancemonitorItFinancialPerformance derived Accounting & Tax 0 offerings Monitor it performancemonitorItPerformance derived Accounting & Tax 0 offerings Monitor it value benefitsmonitorItValueBenefits derived Accounting & Tax 0 offerings Monitor overall it performancemonitorOverallItPerformance derived Accounting & Tax 0 offerings Optimize it resource allocationoptimizeItResourceAllocation derived Accounting & Tax 0 offerings Prepare assessment adjustmentsprepareAssessmentAdjustments derived Accounting & Tax 0 offerings Prioritize it projectsprioritizeItProjects derived Accounting & Tax 0 offerings Process taxpayer accountsprocessTaxpayerAccounts derived Accounting & Tax 0 offerings Produce assessment collection reportsproduceAssessmentCollectionReports derived Accounting & Tax 0 offerings Provide inputprovideInput derived Accounting & Tax 0 offerings Quantify value it service projectquantifyValueItServiceProject derived Accounting & Tax 0 offerings Receive deposit paymentsreceiveDepositPayments derived Accounting & Tax 0 offerings Report it service project performancereportItServiceProjectPerformance derived Accounting & Tax 0 offerings Research technologiesresearchTechnologies derived Accounting & Tax 0 offerings Resolve customer assessment inquiries 18resolveCustomerAssessmentInquiries18 derived Accounting & Tax 0 offerings Review existing propertiesreviewExistingProperties derived Accounting & Tax 0 offerings Select it performance analytics toolsselectItPerformanceAnalyticsTools derived Accounting & Tax 0 offerings