Develop and manage services/solutions

proc:8.5Processes cluster

Basis: APQC PCF level-2 process group (category when variant-only). 44 member capabilities, clustered mechanically.

Member capabilities

Assess business constraints it serviceassessBusinessConstraintsItService derived Accounting & Tax 0 offerings Assess it application infrastructure architectureassessItApplicationInfrastructureArchitecture derived Accounting & Tax 0 offerings Assess it remediationassessItRemediation derived Accounting & Tax 0 offerings Assess it service solution architectureassessItServiceSolutionArchitecture derived Accounting & Tax 0 offerings Assess it service solution requirementsassessItServiceSolutionRequirements derived Accounting & Tax 0 offerings Build it service solution componentsbuildItServiceSolutionComponents derived Accounting & Tax 0 offerings Bundle service solution deployment packagingbundleServiceSolutionDeploymentPackaging derived Accounting & Tax 0 offerings Collect employee time informationcollectEmployeeTimeInformation derived Accounting & Tax 0 offerings Create service solution designcreateServiceSolutionDesign derived Accounting & Tax 0 offerings Define it service solution developmentdefineItServiceSolutionDevelopment derived Accounting & Tax 0 offerings Define it solution lifecycledefineItSolutionLifecycle derived Accounting & Tax 0 offerings Determine it component integration requirementsdetermineItComponentIntegrationRequirements derived Accounting & Tax 0 offerings Determine it service solution approachdetermineItServiceSolutionApproach derived Accounting & Tax 0 offerings Determine it service solution developmentdetermineItServiceSolutionDevelopment derived Accounting & Tax 0 offerings Develop it service solution sunsetdevelopItServiceSolutionSunset derived Accounting & Tax 0 offerings Develop service solution architecturedevelopServiceSolutionArchitecture derived Accounting & Tax 0 offerings Develop service solution architecturesdevelopServiceSolutionArchitectures derived Accounting & Tax 0 offerings Develop service solution integration strategydevelopServiceSolutionIntegrationStrategy derived Accounting & Tax 0 offerings Develop services solutionsdevelopServicesSolutions derived Accounting & Tax 0 offerings Enter employee time payroll systementerEmployeeTimePayrollSystem derived Accounting & Tax 0 offerings Establish development standards exception governanceestablishDevelopmentStandardsExceptionGovernance derived Accounting & Tax 0 offerings Establish service component criteriaestablishServiceComponentCriteria derived Accounting & Tax 0 offerings Execute it service solution creationexecuteItServiceSolutionCreation derived Accounting & Tax 0 offerings Execute it service solution developmentexecuteItServiceSolutionDevelopment derived Accounting & Tax 0 offerings Execute it service solution maintenanceexecuteItServiceSolutionMaintenance derived Accounting & Tax 0 offerings Execute it service solution validationexecuteItServiceSolutionValidation derived Accounting & Tax 0 offerings Identify development methodologies toolsidentifyDevelopmentMethodologiesTools derived Accounting & Tax 0 offerings Identify it services solutionsidentifyItServicesSolutions derived Accounting & Tax 0 offerings Integrate it components servicesintegrateItComponentsServices derived Accounting & Tax 0 offerings Maintain service component portfoliomaintainServiceComponentPortfolio derived Accounting & Tax 0 offerings Manage architectural exceptionsmanageArchitecturalExceptions derived Accounting & Tax 0 offerings Manage service solution lifecycle planningmanageServiceSolutionLifecyclePlanning derived Accounting & Tax 0 offerings Manage service solution operationsmanageServiceSolutionOperations derived Accounting & Tax 0 offerings Manage service solution process exceptionsmanageServiceSolutionProcessExceptions derived Accounting & Tax 0 offerings Modify service solution designmodifyServiceSolutionDesign derived Accounting & Tax 0 offerings Monitor emerging technology capabilitiesmonitorEmergingTechnologyCapabilities derived Accounting & Tax 0 offerings Monitor regular overtime hoursmonitorRegularOvertimeHours derived Accounting & Tax 0 offerings Perform it service solution remediationperformItServiceSolutionRemediation derived Accounting & Tax 0 offerings Perform service solution maintenance testingperformServiceSolutionMaintenanceTesting derived Accounting & Tax 0 offerings Prepare fixed enhanced service solutionprepareFixedEnhancedServiceSolution derived Accounting & Tax 0 offerings Process end period adjustmentsprocessEndPeriodAdjustments derived Accounting & Tax 0 offerings Process payroll taxesprocessPayrollTaxes derived Accounting & Tax 0 offerings Promote adoption existing service solutionpromoteAdoptionExistingServiceSolution derived Accounting & Tax 0 offerings Understand reusable service componentsunderstandReusableServiceComponents derived Accounting & Tax 0 offerings